iGlide FAQ

If you have the new iGlide Dialer Installation CD, insert it into your CD-ROM drive; the installation will automatically begin. If you do not have the installation CD you may begin by downloading the new dialer HERE . Once the dialer has downloaded, double click its icon and follow the installation prompts.
In order to continue with this installation, you must accept the Terms of Service. Click "I Agree" to continue. Clicking either the "I Do Not Agree" or "Cancel" buttons will result in the following message box: The "< Back" button has no effect at this time.
It's best to allow the dialer to install in the recommended folder of "C:\Program Files\iGlide Internet". If you wish to change this, you may do so by clicking the "Browse..." button and then navigating to the folder of your choice. Click "Next >" to proceed with the installation. This will copy all of the necessary installation files to the Destination Folder. See screen shot below. Clicking "Cancel" will invoke a message box like the one shown above and will terminate the installation process if confirmed.
The process of copying the files over does not typically take very long.
Once the files have been copied over the system will need to be restarted. Click "OK" to automatically restart the system. If you need to save any documents or stop any other applications you may click "Cancel" and the restart the system manually when you're ready.
Upon reboot, the installation will automatically continue and will present the following two choices. Choose "I need to create an account using Online SignUp" and click "Next >" If, during this process, you should accidentally press "Cancel" you may restart this process by double clicking on the following icon (it will be located on your desktop):
The first step involves selecting a local dialup number to access the internet. You may choose from the entire list of numbers via the drop down list. Alternativley you may type in either the name of the city in which you reside or your area code in the search text box and then click the "Search" button. This will bring you immediately to your city or area code. Once you select a number in the drop down list you may click "Next >".	It's very important that you choose an access number that is LOCAL to you. Failing to do so will result in long distance charges for the duration of your connection.
This next window configures the way your system will dial the selected access number. If you normally need to dial a digit to get an outside line, put a check next to "To access an outside line, Dial:" and then enter the digit in the appropriate text box. If you have call waiting and want to disable it while you're connected to the internet, put a check next to "To disable Call Waiting, Dial:" and choose the appropriate key sequence in the drop down list. If you need to dial the area code for all local numbers put a check next to "Use 10-Digit Dialing". Put a check next to "Use Pulse Dialing" if your phone service does not use tones to dial. As you select the various options the exact number your computer will dial will be displayed at the bottom of the window. Click "Next >" to continue.
Once you've selected and configured the dial up number you will be prompted to confirm it. Clicking "No" will bring you back to the window above. If you're satisfied with the number you've selected, click "Yes" to continue.
The dialer will now connect via a special toll-free number in order to continue with the creation of your new account. Clicking "Cancel" will bring you back to the window above.
A browser will now open to lead you through the remainder of the signup. Clicking "Cancel" will terminate this process, but you can continue it by double clicking the "iGlide Dialer Setup" icon on the desktop (pictured in the first step above).
The first two fields need to be filled in. The last two fields are optional.
Choose the plan you would prefer by clicking on the appropriate "Sign Up Now" button.
Currently the services listed here are being offered free until June 30, 2006. Your account will be billed the amounts shown after that date.
All of your contact information will be required here. The username that you create in this step will be referred to as your Master Account. Please make sure that the name you enter in the Cardholder Name field matches the name on your credit card exactly.
The Sign Up Summary window will present all of the options you chose. If you notice any mistakes you can still correct them by clicking "Back"
The signup process is complete. Once this window is closed, your will be brought back to your dialer setup.
Once the account creation process has finished you will be presented with this window. You should make note of, or print, the details of your account. Click "Finish" to end this process.
A message will indicate that the installation is complete. Clicking "OK" will open the dialer, but we recommend that you do not connect to your new account for at least 30 minutes.