Sent May 10 2006, Subject: Important Essential Upgrades to your iGlide Internet Service – Second Notice

Important Essential Upgrades to your iGlide Internet Service – Second Notice According to our records you have not taken the opportunity to download the new iGlide Dialer and update your dial up access number. Without the new phone numbers available within the iGlide Dialer you will not be able to access the internet as of June 1st, 2006. Please download and install the new iGlide Dialer and update your dial up access number per the instructions below as soon as possible to avoid a disruption in service. Please follow these directions to download and install the new iGlide Dialer software. 1. Click here, or visit http://www.iglide.net and click iGlide Downloads, then click the banner for the new dialer. 2. Log in with your Master Account username and password. 3. Follow the directions on the webpage to install the new iGlide Dialer, and to add the promotional TurboPlus Accelerator and Protection Plus services to your iGlide plan. To celebrate the release of the new iGlide Dialer, we are pleased to offer you enhanced services for your iGlide account. Once you install the new iGlide Dialer you are eligible to download and use the following services at no charge until the end of June 2006*. Protection Plus – Cutting edge content filter and total security suite Content Filtering Software Tamper Proof Reporting Option Anti-Virus scanning software Firewall and Intrusion Detection Pop-up and Spyware Killer Turbo Plus – Turbo Charge your dial-up connection! The most advanced web accelerator available. Surf the web up to 7x faster than traditional dial up * Note: This offer is only available for users who do not already have these services enabled on their accounts. You will be charged a monthly fee for these new services if you continue to use them after June 30th, 2006. Your account information is as follows: Master Account: username@iglide.net Secondary Account(s): subaccountname@iglide.net subaccountname@iglide.net Please note that the new iGlide Dialer must be configured with your Master Account information. To verify that this is an authentic iGlide.net email, please go to http://www.iglide.net and click on the 'Support' link right above the 'User Login' box. Click on the blue question mark, then click 'Verify iGlide Email Correspondence'. If you have any further questions, please visit our online helpdesk at https://support.myhelpdesk.com?iglide or click on the 'Support' link at the top of the iGlide.net home page (www.iglide.net). Thank you for being a valued customer of iGlide! Yours truly, iGlide Service Team