iGlide FAQ

**IMPORTANT**
If you have a previous installation of Turbo Plus, you should uninstall it before continuing. To remove the previous version of TurboPlus, please click Start ---> All Programs ---> Turbo Plus ---> Uninstall Turbo Plus.

Close all web browsers, email programs and chat programs.

Save all open documents and close all open programs

Disconnect from iGlide and the internet completely

Find the icon that you downloaded in the previous step and double-click it

A wizard will start the installation process; click on "Next >" to continue

The License Agreement must be acknowledged and accepted before continuing with the installation.

Clicking "Cancel" will terminate the installation.

It's best to allow the dialer to install in the recommended folder of "C:\Program Files\Turbo Plus Accelerator".

If you wish to change this, you may do so by clicking the "Browse..." button and then navigating to the folder of your choice.

Click "Next >" to proceed with the installation. This will copy all of the necessary installation files to the Destination Folder. See screen shot below.

Clicking "Cancel" will temrinate the installation.

The process of copying the files over does not typically take very long.

Click "Cancel" if you wish to stop the installation.

A successful installation will bring up the window to the left.

Click "Finish >" to continue.

Click "OK" to automatically restart the system.

If you need to save any documents or stop any other applications you may click "Cancel" and the restart the system manually when you're ready.

Upon reboot, Turbo Plus will search for the existence of the FireFox browser. If it is found, Turbo Plus will ask if you want to have it integrated into FireFox also.

This error message will appear if Turbo Plus was not able to connect to our servers.

This will typically happen if you are not currently connected to iGlide.

Using the Turbo Plus Accelerator

Once installed, Turbo Plus will be set to run automatically upon system startup.

The fact that it's running and the state that it's in can be determined by looking for its icon in the lower right corner of the screen (by the time):

Turbo Plus is running, but it's currently disconnected
Turbo Plus is running and currently in the process of connecting
Turbo Plus is running and currently has successfully connected

To gain access to Turbo Plus in order to change any settings you'll need to RIGHT click on the icon (regardless of the state Turbo Plus is in):

Start TurboPlus Accelerator will only be present if the service is not currently connected. Once connected, this menu item changes to Stop TurboPlus Accelerator.

Statistics brings up the connectivity and usage statistics. It also reports on the ratio of savings in data transfers.

Settings brings up an interface that allows fine tuning of Turbo Plus.

Pop-Up Blocker enables/disables this feature. Some fine tuning of the feature is available also.

Help invokes some diagnostics that will assist with connectivity

Statistics

Statistics keeps a running total of the data that has been transmitted to and from your computer. At any time the "Reset" button can be used to clear out the current totals.

A breakdown of all of the statistics displayed is provided below:

Clicking the "Details >>" button expands the data that is shown.

Original Data	Size of the original (uncompressed) data.
Actual Data	Amount of compressed data that has been sent by SlipStream Web Accelerator.
Savings Ratio	Factor of reduction in data. E.g. A savings ratio of 4.00 means that the actual data that has been sent is 1/4 the size of the original data due to compression.
Text-based	Statistics regarding compression of text-based content.
Graphics	Statistics regarding compression of graphical content.
Others	Statistics regarding compression of content that is neither text nor graphical.
Upstream	The total amount of original and compressed data uploaded.

Settings

The degree in which Turbo Plus can accelerate image downloads is controlled by the quality that you've chosen. The higher quality the setting, the slower the acceleration will be.

The levels of image quality vs acceleration are:

Image Quality	Acceleration Level
Reduced Significantly	Maximum
Reduced Slightly	Extremely High
Good Very	High
Very Good	High
Excellent	Medium
Original	Minimum

Macromedia Flash

Macromedia Flash files can also be accelerated by checking this option. The degree of compression/speed savings is based upon the Image Quality Setting above.

Ad-Blocking

Turbo Plus can also block the graphical advertisements that appears on various web pages (usually in the form of banners). This will help reduce the time it takes for web pages to load

Email Acceleration

To enable the acceleration features here, just place a check next to the services you'd like accelerated.

Proxy Exclusions allow you to bypass the acceleration for certain websites.

All websites listed in a proxy exclusion list will not be accelerated.

Do not use a proxy exclusion list

This instructs Turbo Plus not to bypass any websites.

Use browsers proxy exclusion settings

If a proxy exclusion list has been setup in your browser already you instruct Turbo Plus to use it also.

Specify a proxy exclusion list

You may manually enter any websites using this option. When entering them, make sure you separate each website with a semi colon (ie. www.yahoo.com; www.cnn.com)

Turbo Plus will inform you of any software updates that are available. If an update is available, the button in this section of Settings will be lit up.

If no updates are available you will not be able to click this button.

Pop-Up Blocker

Turbo Plus can be configured to prevent pop-up windows and floating flash adds.

By default the Pop-Up blocker is enabled.

Some sites do legitimately use pop-ups. Some examples are banking sites, web interfaces for some routers, webmail, etc.

The white list allows you to specify which of these sites should be allowed to use pop-ups. You can administer the sites through this interface.

To add a new site, click Add and then type in the URL of the website. You can only add and remove entries here; you cannot edit them.

This window maintains a log of pop-ups that have been blocked.

Help

The Help menu has two options: Diagnostics and About

A simple connectivity test can be run by clicking the "Run Tests" button. If both of the entries in the window pass the test, green dots will appear next to them.

A detailed diagnostic report can be created by clicking the "Create Report" button.

When the report is ready it will be automatically copied to the clipboard. From there you can paste the contents of the clipboard into a text document or email if need be.